1. Data controller
Maga Kitchen Design Studio (hereinafter, the "Company"), with address at Norte Sur. 8 Fracc. Alce Blanco, C.P. 53370, Naucalpan, State of Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
For any matter related to the processing of your personal data, you may contact us at: danielafm@marmolesmaga.com.mx
2. Personal data we collect
The Company collects the following personal data through the contact and quotation forms on the Website:
- Identification data: first and last name
- Contact data: email address, phone number and/or WhatsApp
- Project data: approximate measurements, product of interest, estimated budget, approximate installation date, preferred contact time and additional comments
The Company does not collect sensitive personal data such as health data, ethnic origin, religious beliefs or biometric data.
The data is provided voluntarily by the data subject when completing the Website forms or when contacting the Company directly by WhatsApp or email.
3. Purposes of processing
Your personal data will be used for the following primary purposes, which are necessary for the contractual or commercial relationship:
- To respond to your request for a quote or information about our products and services
- To schedule technical visits and present personalized design proposals
- To follow up on ongoing projects and manage the customer relationship
- To issue quotes, contracts and documents related to the provision of the service
Additionally, with your consent, we may use your data for the following secondary purposes:
- To send you information about promotions, new products and Company services
- To conduct satisfaction surveys
If you do not want your data to be used for secondary purposes, you may notify us by sending an email to danielafm@marmolesmaga.com.mx with the subject line "Opposition to secondary purposes". Your refusal will not affect the provision of contracted services.
4. Transfer of personal data
The Company does not sell, assign or transfer your personal data to unrelated third parties, except in the following cases:
- When necessary for the provision of the contracted service, for example, coordination with Mármoles y Canteras Maga for countertop installation
- When required by a competent authority in accordance with applicable law
In cases where a transfer is made, the Company will require the recipient to maintain the same level of data protection established in this Policy.
5. ARCO rights
As the owner of your personal data, you have the right to:
- Access: know what personal data we have about you and how we use it
- Rectification: request correction of your data when it is inaccurate or incomplete
- Cancellation: request deletion of your data from our records
- Opposition: object to the processing of your data for specific purposes
To exercise any of these rights, send your request by email to danielafm@marmolesmaga.com.mx including:
- Full name and contact details
- A clear description of the right you wish to exercise
- A copy of an official ID
The Company will respond to your request within a maximum period of 20 business days from receipt.
6. Use of cookies
The Website may use cookies and similar technologies to improve the browsing experience, analyze website usage through Google Analytics and remember user preferences.
Cookies are small text files stored on your device. They do not contain personally identifiable data by themselves.
You may configure your browser to reject cookies or notify you when cookies are sent. However, some Website features may be limited if cookies are disabled.
The Website may integrate third-party tools such as Google Analytics, which are subject to their own privacy policies.
7. Changes to this Privacy Policy
The Company reserves the right to modify this Privacy Policy at any time in order to adapt it to legislative, jurisprudential or business changes.
Any modification will be communicated through the Website. The last updated date will always be visible at the beginning of this document.
Continued use of the Website or our services after changes are published implies acceptance of the updated Policy.
8. Contact
For any questions related to the processing of your personal data or to exercise your ARCO rights: